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Johnson's Automotive Privacy Policy

Johnson's Automotive Repair operates the site bigrapidsautorepair.com to provide services including scheduling auto repair appointments and learning about the importance of quality auto repair, maintenance, and detailing.

Johnson's Automotive Repair is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.

Types of private information collected

To best serve your needs, we collect the following types of information when you visit bigrapidsautorepair.com.

Personal information

We may collect the following personal information from our users:​

  • Name

  • Mailing address

  • Phone number

  • Email address

  • Birthdate

  • Sex

  • Age

You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to follow up with you on questions you submit without an email address or phone number.

Automatically collected information

We automatically collect data on how our users visit bigrapidsautorepair.com, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies.

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Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access bigrapidsautorepair.com.

Social media information

If you've linked your Johnson's Automotive Repair account with a social media account, we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with Johnson's Automotive Repair social media accounts.

Policy on collecting sensitive personal information

Johnson's Automotive Repair does not gather any of your sensitive personal information, such as your social security number, driver's license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.

How the information collected is used

We only use your personal information to help you utilize everything Johnson's Automotive Repair has to offer. This includes:

  • Fulfilling customer service requests

  • Answering auto repair service related questions

  • Communicating our sales and promotions

  • Contacting you regarding updates to our company policies

  • Making all of Johnson's Automotive Repair's services available to you in a convenient manner

  • Providing advertisements that are relevant to you as you visit bigrapidsautorepair.com

  • Evaluating analytics to see how our customers engage with bigrapidsautorepair.com

Length of time personal information is stored

We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we'll keep your email address and name on file as long as you have auto repair concerns and need to do business with us. In addition, we may need to keep additional contact information on file for an extended period of time to maintain our internal transaction records.

Who the information is shared with

We may share your information with third parties, but only those affiliates that Johnson's Automotive Repair has fully vetted and created a partnership with. Your information is not sold, but rather used for purposes directly related to the daily operations of Johnson's Automotive Repair.

The only reason we will ever share your information with affiliates is for the following purposes: (Enter purposes here. Examples include:

  • Processing transactions

  • Purchasing necessary parts for your repair

  • Measuring marketing and advertising performance

  • Providing excellent customer service

Issuing email and text message communications​

Information Security

We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.

Ability to decline to provide personal information

You can, of course, decline to disclose your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Johnson's Automotive Repair and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.

Additional questions

If you have questions regarding this privacy policy, feel free to contact us at info@bigrapidsautorepair.com. A Johnson's Automotive Repair representative will respond to your privacy policy questions as soon as possible.

Policy update

This privacy policy was last updated on 03/06/2024. If we adjust the privacy policy, we will email all subscribers on our email list of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.

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